Reduce Human Errors
ObserveIT reduces the occurrence of human errors by giving users real-time
alerts about actions likely to cause system downtime. User activity is
continuously comparing to archived blueprints of previous human errors.
Reduce Mean Time to Repair
ObserveIT reduces mean time to repair by allowing IT managers to identify,
isolate and recover from server downtime caused by human error. ObserveIT
distinguishes human error and related malfunction from hardware or software
errors. ObserveIT answers the question "Who did What, When, Why and Where
else?"
Increase Security
ObserveIT login process identifies the true user of the system, which can be
different from the user that is logged into the system. Thus, ObserveIT
surveillance attributes all activity to the actual individual who makes the
changes
Supervise Third-Party Projects
ObserveIT can monitor vendors and consultants. It captures their activities and
can correlate their actions with deliverables, service level agreements and
billable hours.
Improve Auditing, Compliance and Accountability
ObserveIT provides the tools to audit the actions of administrators on servers
and users on workstations. It provides the compliance department with a view
into users activities to check adherence to company policy.
Provide proof of user actions
Corporate liability can be limited by documenting individual malfeasance or
incompetence in the event of criminal activity.
Reduce Harmful Activities
ObserveIT monitors and records human interaction with computers. Users who are
monitored and tracked have been shown to significantly reduce unnecessary and
potentially harmful activities.
Retain and Leverage IT Expertise
One of an organizations most valuable assets is the collective expertise of
its employees and partners. ObserveIT improves knowledge management by
significantly reducing the effort required to document and maintain a central
knowledgebase.
Lower Server Documentation Cost
ObserveIT automatically documents server configuration changes made by the
user, thus reducing the cost and effort of manually maintaining documentation
for every change. All changes are documented both visually (video) and
textually into a comprehensive server document.
ObserveIT specializes in developing innovative software for Terminal Services Recording, Citrix Recording, RDP Recording or any other remote control session in a compressed and searchable format
