Session Privacy Dual Password

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ObserveIT allows you to specify a second password (not managed by the ObserveIT administrator) that is required in order to replay the video of a user session.

This new double password feature ensures both audit completeness and employee privacy. In the most typical usage, Management (via ObserveIT Administrator) holds the main ObserveIT password, and a union rep or legal council holds the second password. This then satisfies the most stringent privacy protection regulations, including BDSG (Germany), CNIL (France), DPD 95/46/EC (EU), Human Rights Act (UK).

Granular deployment allows textual audit logs to be accessed by compliance officers (without the second password), but video replay requires employee council authorization (both passwords).