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Knowledgebase

This page contains a growing list of technical resources such as Frequently Asked Questions, Getting Started articles, How-To articles, Online Documentation and downloadable Whitepapers. If you haven't been successful in finding an answer to your question or a solution to your problem, please use our technical support online form to send us your question.
Click here for the support page

Frequently Asked Questions
Our experienced support team has collected and documented the answers to questions regularly asked by ObserveIT customers. Use the links below to quickly reach answers to your questions. Ranging from system requirements to product capabilities and features, this should be your first stop for any ObserveIT-related question you may have.
Click here for the FAQ page

Getting Started
The Getting Started page includes step-by-step guides for most of ObserveIT's installation, configuration and usage scenarios.
Click here for the Getting Started page

How-To Articles
From installation to configuration, from daily management to maintenance and basic troubleshooting – this page has answers to some of the most common "How do I…" questions regarding ObserveIT's usage.
Click here for the How-To Articles page

Technical Documentation
Use these resources to ObserveIT's online documentation and help manuals in order to deepen your technical knowledge and expertise.
Click here for the Technical Documentation page

Whitepapers and Case Studies
Browse through our selection of ObserveIT whitepapers and Case Studies describing some of our customers' use of ObserveIT. You can download and save these articles on your computer.
Click here for the Whitepapers and Case Studies page

External Links
ObserveIT has been featured in numerous magazines, blogs and online resources. Here is a page with a collection of some of these external links.
Click here for the External Links page

Record Secure Remote access VPN-SSL, RDP, Terminal Sessions Audit Software - Enterprise-scale audit and record of all Remote access Sessions - Terminal services, RDP, Citrix, VNC and Windows console in a compressed and searchable format

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